Redefining Property Management in the Southern Zone, Costa Rica

About us

Redefine Community

Our team is on a mission to redefine the standards in Concierge Services, Property Management, and Community Engagement. With a mix of local and expat members, we have 15 years of combined experience in diverse industries, including hotel management, retreat consulting, finance, growth consulting, marketing, and culinary journeys. We understand our clients and we know the difference a customized curated experience makes.

Our Values

honesto

Transparency

 We believe transparency within any business is the hallmark of integrity and trust.  We spend the time informing our clients proactively, so that the only surprises are pleasant ones.

Capa 2 (1)

Mindfulness

In order to achieve our mission, we practice mindfulness. We listen to understand, which is how we maintain customized experiences of the highest quality.

Capa 2 (2)

Communication

Communication is our number one priority, both as a team, and with our clients. As a result, we provide a clear communication commitment.

Our Services

What Our Guests Say

What Property Owners Say

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Natasha and her team literally saved our business at a time when we needed them the most. With very little warning, our relationship with our previous management company was terminated, with guests arriving in less than three days. Without hesitation and with a drive to get the job done, they tackled what many would have said no too. It was at that point we knew we finally found the people and the team that we had been searching for.

The team at Redefine CR bring with them so many things that have made our life easier, our guests experience better and our overall business runs more efficiently. Natasha, the owner, is truly a remarkable person who continues to impress us on a daily basis. What really sets them apart from anyone else in the area is their commitment to guest satisfaction, honesty, quality of character, organization and teamwork.

As a property owner, I can’t say enough just how important it is to know that the people you put in charge of your investment, thousands of miles away, have your best interest at heart.

Michael
Casa La Vista

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Natasha at Redefine is an incredible property manager. Going above and beyond to provide guests with an amazing and smooth experience which they all review and rate very highly. Would definitely recommend her as one of the most professional and responsive property managers I have encountered.

Sasha
The Cabin

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Redefine quite literally "redefines" what it means to have your vacation property managed in Costa Rica. They are there for you with the entire process of renting your home from set up and aesthetics, to bill pay and taxes, and marketing it appropriately. They have a very thick and reliable team of people on the ground to assist you immediately should anything come up on the property. They are warm, caring and incredibly responsive. One of the hardest things about having your property managed in CR is having a manager who will not ghost you. That's annoying and scary. You can feel safe and secure with Redefine because your best interests are their best interests. I wouldn't look anywhere else for a manager in the Uvita/Dominical area. Natasha and her crew are the real deal.

Dion
Rancho DiAndrew

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OUR TEAM

The Faces of Redefine

Here we present the talented and dedicated faces of Redefine, bringing their local and international experiences creating a beautiful harmony of skills to the business. With years of experience in finance, hotel management, retreat curation, culinary services, sanitation expertise, and more – the team all contribute towards helping guests fulfill their dreams of a truly Pura Vida visit.

Natasha Pirani​

Founder, Operator & Curator

Yery Picado

Operations Manager & Culinary Expert

Angela Delgado

Social Impact Consultant

Jose Solano

Maintenance Specialist

Jose Umaña

Sanitation Expert

Stephanie Vega

Maintenance Technician

Steven Nuñez

Digital Media Manager

Trusted Partners