Redefining Property Management in the Southern Zone, Costa Rica

About us

Redefine Community

Our team is on a mission to redefine the standards in Concierge Services, Property Management, and Community Engagement. With a mix of local and expat members, we have 15 years of combined experience in diverse industries, including hotel management, retreat consulting, finance, growth consulting, marketing, and culinary journeys. We understand our clients and we know the difference a customized curated experience makes.

Our Values

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Transparency

 We believe transparency within any business is the hallmark of integrity and trust.  We spend the time informing our clients proactively, so that the only surprises are pleasant ones.

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Mindfulness

In order to achieve our mission, we practice mindfulness. We listen to understand, which is how we maintain customized experiences of the highest quality.

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Communication

Communication is our number one priority, both as a team, and with our clients. As a result, we provide a clear communication commitment.

Our Services

Home Maintenance & Inspections

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Full Service Guests Management

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Online Platform Management

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Sanitation Services

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Payment Processing

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Concierge Services

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Inventory & Supply Management

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Bookkeeping & Accounting Liaison​

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Marketing​

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What Our Guests Say

OUR TEAM

The Faces of
Redefine Costa Rica

Here we present the talented and dedicated faces of Redefine, bringing their local and international experiences creating a beautiful harmony of skills to the business. With years of experience in finance, hotel management, retreat curation, culinary services, sanitation expertise, and more – the team all contribute towards helping guests fulfill their dreams of a truly Pura Vida visit.

Natasha Pirani

Founder, Operator & Curator

Yery Picado​

Operations Lead & Provider

Angela Delgado

Social Impact Consultant

Jose Solano

Maintenance Specialist

José Umaña

Sanitation Expert

Stephanie Vega

Maintenance Technician

Steven Núñez

Digital Media Manager

Natasha Piran

Founder, Operator & Curator

Yery Picado​

Operations Manager & Culinary Expert

Angela Delgado

Social Impact Consultant

Jose Solano

Maintenance Specialist

José Umaña

Sanitation Expert

Stephanie Vega

Maintenance Technician

Steven Núñez

Digital Media Manager

Trusted Partners